If you purchased your Kegel Men subscription through the Google Play Store, refund requests are typically handled directly through Google Play. Google manages the billing process for these purchases.
You can submit a refund request by following Google Play’s official guide here.
Why Refund Requests Are Usually Handled Through Google Play
Subscriptions purchased through the Google Play Store are processed and managed by Google. Because of this, refund requests are generally submitted and reviewed through Google Play’s refund system.
Our support team can view certain subscription details, such as whether the subscription is active or canceled, but refunds are normally handled through Google Play’s refund process.
In special circumstances, our team may review refund requests, but we recommend submitting your request through Google Play first.
How to Request a Refund
To request a refund through Google Play, please follow these steps:
Visit Google Play’s refund request page
Sign in using the Google account used to purchase the subscription.
Select the Kegel Men subscription from your purchase history.
Choose the reason for your refund request and submit it.
Google will review your request and notify you about the result.
Need More Help?
If you cannot locate your subscription, please contact our support team.
To help us assist you faster, please include the following information if possible:
Invoice or receipt of the purchase
A screenshot of your Kegel Men subscription as shown in the Google Play Store
Your Kegel Men User ID
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